Business Process Overview


Align Your Processes with Your Goals

Improving business processes is about establishing and systematizing better ways for work to get done.

A Business Process is a collection of related tasks which result in the delivery of some output. They span internally across roles and departments as well as externally with customers and partners, including the systems you own or connect with that support them all.

Most organizations have established business processes for several activities, but they are often undocumented or were designed to meet an urgent need rather than thoughtfully planned to align with other processes, policies, and enterprise goals. As a result, long-standing business processes are often inefficient, not understood/followed, or needlessly complicated which all result in lost productivity.

What We Do

Process Mapping: If your processes are undocumented or you suspect they are inefficient; process mapping is an extremely valuable exercise. It uncovers potential inefficiencies and control risks while supporting employee training. If the existing processes are already effective, having a process map is a way to ensure continued execution and aids in employee training.

Business process mapping is the visual representation of an organization’s activities; how they flow, how they are connected, and how they are interdependent upon one another. They define what a business does, how it is done and who is responsible. The visual nature of the maps facilitates all aspects performance management such including identification of bottlenecks, quality issues, and inefficiencies.

Monthly Accounting Close: The month end accounting close is a collection of activities which result in the publication of final financial statements. We have managed this process at a Fortune 500 company and can help you close the books in under a week. Learn More…

Improving Business Processes is Achievable and Impactful Regardless of an Organization's Size or Uniqueness.

Examples of Common Business Processes:

  • Processing, approving, and paying vendor invoices
  • On-boarding new employees
  • Processing customer orders, fulling the order, billing the client and receiving payment
  • Manufacturing production line
  • Client case management
  • Performance management and reporting
MS / SCA Logos
MS / SCA Logos